At NeoWave Retail, we understand the importance of prompt and reliable delivery. We aim to provide you with a seamless and hassle-free shopping experience, from the moment you place your order to the time it arrives at your doorstep.
Order Processing
Once you place an order with NeoWave Retail, our team immediately begins processing it. Our goal is to ensure your order is shipped out as quickly as possible, typically within 1-2 business days.
Shipping Partners
We collaborate with trusted shipping partners to ensure your order reaches you safely and on time. The choice of our shipping partners is made with the utmost care to ensure the reliability and efficiency of the delivery process.
Delivery Time
The estimated delivery for your order typically takes a minimum of 5 to maximum of 7 working days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances. We appreciate your patience and understanding in such cases.
Shipping Charges
NeoWave Retail offers reasonable shipping charges to make your shopping experience even more convenient. Shipping costs are calculated based on factors such as the weight and dimensions of the products in your order, as well as your location.
Order Tracking
We provide you with order tracking information as soon as your order is shipped. This allows you to monitor the progress of your delivery in real-time. You can easily access your tracking details through your NeoWave Retail account or the provided tracking link.
International Shipping
Currently, NeoWave Retail offers shipping within India. We do not provide international shipping services at this time. We apologize for any inconvenience this may cause to our international customers.
Delivery Updates
In case of any delays or issues with your delivery, our customer support team is here to assist you. Please feel free to reach out to us with any inquiries or concerns regarding your order’s delivery status.
Contact Us
If you have any questions or require further assistance regarding shipping and delivery, please don’t hesitate to contact our customer support team:
Email: support@neowaveretail.in
Phone: +91 9581120226
We are available to assist you between 10 am and 10 pm, and we are dedicated to making sure your shopping experience with NeoWave Retail is as smooth as possible.
Thank you for choosing NeoWave Retail for your Home & Kitchen needs.