Terms and Conditions

Welcome to NeoWave Retail. Before using our website and services, please take a moment to review our Terms and Conditions. By accessing or using our platform, you agree to comply with these terms, which govern your use of our website and your relationship with NeoWave Retail.

General Information

  • Website Usage: This website is owned and operated by NeoWave Retail LLP, a company registered in India.
  • Eligibility: By using our website, you confirm that you are of legal age to enter into binding contracts, or you have obtained consent from your legal guardian.
  • Acceptance of Terms: Your use of our website signifies your acceptance of these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Account Registration

  • Account Creation: To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.
  • Accuracy of Information: You agree to provide accurate and up-to-date information during the account registration process and to keep your account information current.

Product Information

  • Product Descriptions: We make every effort to provide accurate product descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our website are error-free.
  • Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.

Orders and Payments

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order.
  • Payment: We accept various payment methods, including credit and debit cards. By making a payment, you confirm that you are authorized to use the payment method you selected.

Shipping and Delivery

  • Delivery Times: Estimated delivery times are provided for reference purposes only and may vary based on your location and other factors.
  • International Shipping: At present, we only offer shipping services within India.

Returns and Refunds

  • Return Policy: Please review our Returns and Refunds policy for details on how to initiate a return and the conditions under which returns are accepted.

Privacy Policy

  • Privacy: We respect your privacy and have implemented measures to protect your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

Intellectual Property

  • Trademarks and Copyrights: All content on our website, including text, images, graphics, and logos, is protected by intellectual property laws and is the property of NeoWave Retail LLP or its licensors.

Limitation of Liability

  • Disclaimer: NeoWave Retail LLP is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

  • Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of India.

Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please contact us:

Email: support@neowaveretail.in

Phone: +91 9581120226

Thank you for choosing NeoWave Retail. We look forward to serving you and providing you with quality products and exceptional service.